Frequently asked questions

• Cash on Delivery (where available)
• Bank transfer
• JazzCash / EasyPaisa (when confirmed on WhatsApp)

Large wholesale orders may need advance or partial payment before dispatch.

We deliver across major cities and courier-served areas in Pakistan. Same-day / next-day is often possible for nearby local areas when stock is ready. Remote towns may take longer — share your city at checkout or on WhatsApp for an estimate. See Delivery Policy.

Most local orders dispatch quickly after confirmation. Typical timelines: local areas 1–3 days, other cities via courier 2–5 working days. Holidays and stock delays can extend this — we will update you if something changes.

Delivery charges (if any) depend on city, order size and courier. Free or reduced delivery may apply on larger orders — we confirm clearly before you pay.

After checkout you get a tracking ID (e.g. PF-20260716-001). Open Track order, paste the ID, and see status from Pending to Delivered. Logged-in users can also view orders under Account → My Orders.

Message us on WhatsApp with the name and phone number used at checkout. We will look up your order. If you ordered while logged in, open Account → My Orders.

Wholesale rates depend on product and quantity. Many shop orders start from a small bulk mix (e.g. assorted cases/chargers). Message product names + quantities + city on WhatsApp for a custom quote — no complicated paperwork.

Yes. Website prices are retail. Resellers and shops can request volume pricing. Payment and delivery terms for wholesale may differ from retail COD.

Report damaged, wrong or defective items within 7 days of delivery (sooner is better). Change of mind on unopened items may be considered within 3–5 days, subject to approval. Full rules: Returns & Refunds.

Yes — coverage depends on product type. See our Warranty & Authenticity page for what is covered, how long, and how to claim.