Our commitment
Protector Finder supplies mobile accessories for retail and wholesale. We stand behind products that fail from manufacturing defects under normal use. Coverage varies by category — details below.
Defect support
Keep packaging
Tracking ID required
Brand manufacturer warranty (if printed on the product) applies where available. Our store support covers DOA / early failure claims handled through us.
What’s covered (by type)
Chargers & adaptersManufacturing defects, no-power, overheating under normal use (not water / misuse).Typically 7–30 days store support*
CablesDOA / no charge / no data within early window. Frayed from bend/pull usually not covered.Typically 7 days DOA*
Tempered glass / protectorsWrong size, factory bubbles, or broken on first install (case-by-case with photo).Install issues: same day / 48h*
Cases & coversWrong model, major defect, or damaged on arrival. Cosmetic wear after use is not covered.Wrong / DOA: within 7 days*
Earphones / audioOne-side dead, no sound on arrival. Opened units only if clearly defective.Typically 7 days*
Power banksDoes not charge / hold power when new. Swelling, water damage or misuse excluded.Typically 7–30 days*
* Exact window may be stated on the product page or confirmed on WhatsApp for that SKU / brand.
Not covered
- Physical damage after delivery (drops, liquid, crushed glass after install)
- Misuse, wrong voltage, third-party modifications
- Normal wear, scratches, or cable stress from daily use
- Claims without proof of purchase / tracking ID
- Products bought elsewhere and claimed under our store
Authenticity
We source stock carefully for retail and shop resale. If something does not match the listing in a material way, contact us with photos within the return window — we will replace or refund per our Returns Policy.
Beware of fake “support” accounts. Only use our official WhatsApp +92 322 408 3545 and this website.
How to claim warranty
1
Gather detailsTracking ID, product name, purchase date, short description of the fault.
2
Send clear photos / videoShow the defect, packaging, and label/SKU if available.
3
WhatsApp or email usWe confirm eligibility and next steps (replacement, exchange or refund).
4
ResolutionApproved claims are handled as quickly as stock and logistics allow.
Wholesale claims
Shop / bulk orders may use invoice or order reference. Carton-level defects should be reported promptly with photos of packing and labels.
